I was speaking with a client recently who was dismayed at the erosion of etiquette in business. He remembered when people returned voicemails and were more approachable. Today is a different time. Our ability to create information so much faster changed the rules. We have to change with those rules or we become irrelevant. How fast are you at your work? Get faster or go extinct.
Because a person does not work on their mental mechanics – reading, typing, comprehension, decision making – they will limit their value. How does it play out? Here are a few symptoms:
- Your customers are disappointed in you because you are slow
- You lose opportunities
- You do not see opportunities because of your backlog
- You react rather than create
- You drift rather than live
If there were a video camera on you today and how you worked, what grade would you get compared to a high performer? Keep focused on getting better. There is a consequence to neglecting this.