Google Apps facilitates communication quickly and efficiently. This can happen in real-time or asynchronously. The ability to clarify your issues on screen can be done in multiple ways. Here are three quick ways to ensure your communication reduces cycles of back and forth with your team and customers.
1. Jing Screen Captures
We like to set up our clients with Jing. With this, immediate screen captures of specific defined areas can be made. Capture the respective images, create redlines and save them as a .png file.
This is the easiest way to capture screenshots or video. The data will be saved in the cloud as well in a library for continual access.
2. Inserting Images
Insert your images in your emails by enabling the Inserting Images Google Apps Lab feature. This allows the captures screenshots you have to be embedded in the body of the email you create.
You can also drag and drop from your desktop right into your email body.
For Google Docs, this works the same way. Use this to drive help documentation or any Google Doc you may be collaborating with your team on.
Furthermore, your Google Sites can host inserted images as well to create a knowledge base or house a library of images.
3. Link To The Cloud
You can also share files quickly with another cloud application called CloudApp. This works for Macs and works as a background utility. You can capture screenshots or files and share them as a shortened url. This can become useful for speed and ease of use. The url is unique and hosts data that is accessible from your Google Apps Mail, Calendar and Docs.
Stephen Covey of Seven Habits of Highly Effective People fame stated, “Communication is not what is said but what is heard.” Communicate effectively by using the right tools and tactics in your productivity workflow. Help your recipients gain clarity quickly and use your Google Apps system strategically to drive collaboration effectiveness.
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