When you are small, you can run your business in your head or keep information ad hoc.
When you want to grow your business past $1M, getting team members on the same page becomes challenging. Your business becomes about systems, and an important system that helps you grow is having a knowledge base where your standard operating procedures, SOP’s, live.
How you do things, who does those things and what the desired outcomes are have to be documented, shared and part of your ongoing training with team members.
Think through a few items to help you design your own knowledge base by filling out the form below:
This is a tool to create a starting place for you to think about process and documenting your most important asset, your knowledge.
If you would like help building a knowledge base to grow your business and increase its value, feel free to contact me and I would be happy to explore with you.