We have been asked many times if Google Apps can be used as a CRM system. Customer Relationship Management or Contact Management can be managed to a certain extent within Google Apps. We will share how the workflow can be useful in certain situations and the limitations therein. Context With Contacts Let’s say that youContinue reading “Google Apps As A CRM Or Not”
Tag Archives: Google Apps Consulting
Google Apps For Small Business
Google Apps helps small businesses stay focused on their core offerings without getting mired in the headaches of IT. Years ago, most startups and small businesses had to get a server with Microsoft Exchange and load Outlook onto all the machines of their employees. The overhead was not only in the hardware and software butContinue reading “Google Apps For Small Business”
Google Apps Mobile Setup Strategy
Knowledge work happens everywhere, and your mobile workers need access to Google Apps anywhere and everywhere. Setting up your Google Apps system to work with your team, regardless of their location, is a strategic advantage for getting things done. Collaborating In Real-Time Today’s smartphone devices, primarily the Google Android phone and the iPhone, have manyContinue reading “Google Apps Mobile Setup Strategy”
Google Chat For The Cloud Organization
Google Chat is a unifying technology embedded within the Google Apps mail interface. Teams which adopt the workflow and interface within Google Apps quickly find a powerful productivity enhancement. The Connected Team Today, work can get done from anywhere. A knowledge worker is someone who moves information towards actions and results. We are bombarded byContinue reading “Google Chat For The Cloud Organization”
Google Spreadsheet Collaboration
Google spreadsheets are first and foremost a web document. This tool will allow you to work with your team and your customers in both real-time and sequential times. As you are building a financial model, planning for an event or tracking a small database of information, Google spreadsheets within the Google Docs suite of productsContinue reading “Google Spreadsheet Collaboration”
Auto Advance To Next Message After Reading
To increase your productivity in Google Apps mail, be sure to enable the Auto-Advance feature in the Labs tab of Google Apps. It is listed within the Settings->Labs area: This will enable a listing in the General Tab. From there, be sure to choose: Reading Your Email Fast You can focus on keeping your zeroinboxContinue reading “Auto Advance To Next Message After Reading”
Email Communications Best Practices Using Groups
Effective inbound email communications can be managed by setting up Google Apps Groups with the right convention. Your business has many inputs from web forms and email inquiries. Google Apps Groups is a powerful way of ensuring business continuity by distributing communications to the right grouping of people. Google Apps Strategy For Distributed Communications YourContinue reading “Email Communications Best Practices Using Groups”
Knowledge Base Using Google Sites
The power of searchable content in a secure environment makes Google Sites an ideal platform for building your team’s knowledge base. If you simply answer every question verbally, you lose the opportunity for an ongoing resource which your team can access as it grows. Capturing content between your team members and their respective expertise increasesContinue reading “Knowledge Base Using Google Sites”
Real-Time Google Chat Dashboard
Knowledge workers work from everywhere and anywhere. Your need for responsiveness and answers from your team is enhanced with integrated Google Chat. Google Apps Chat Best Practices A team today is largely virtual. Many organizations that have adopted cloud computing with Google Apps have the opportunity to collaborate in real-time. Your Google Apps chat areaContinue reading “Real-Time Google Chat Dashboard”
Why Google Apps Instead Of Microsoft Outlook
The knowledge worker must operate beyond the traditional desktop software tools which enable individual productivity. In today’s economy, there is an immense increase in the amount of information flow between customers, vendors, management and team members. Managing and leveraging this information flow requires tools which are agile, collaborative and accessible. This document outlines how GoogleContinue reading “Why Google Apps Instead Of Microsoft Outlook”
