The Convenience Factor

We all hate waiting. We have become a nation of snobs as we have increased demands on our time and attention. If I have to get through a complex directory to reach you, guess what? I move on to your competitor who is easier to reach, and I get to solve my problem now. ResponsivenessContinue reading “The Convenience Factor”

Thank you! Your subscription has been confirmed. You'll hear from us soon.
Bi-weekly Newsletter: