Minimize Switching Costs Between Systems

The presentation from Google’s team on interface, flow and usability in their G Suite products has a helpful comment, “A company is the sum of its processes.” The 12 minute mark of the presentation is helpful to understand the cost of context switching. This happens each time we have to move from one software, appContinue reading “Minimize Switching Costs Between Systems”

Integrations

We are so far down the road of technology we often forget how expensive, hard and bug-laden custom software projects used to be. We could hire a developer, and without truly being accurate on our requirements, they would code and miss the mark repeatedly. Regardless, their billable time reflected our errors in thinking and clarity.Continue reading “Integrations”

Clarity Comes from Engagement

Spending time designing a system, message or business requires getting clear about how something should work, flow or connect. I have not found that this can be done in isolation. I need to bounce ideas off of others and work to get insights to integrate into the design. Socially, we understand this. We have friendsContinue reading “Clarity Comes from Engagement”

Get Rid of the One-off Projects

A simple way to think about whether you are growing a business, in addition to productizing your services, is to stay focused on repeatability. There is no end to one-off projects you can likely get involved with and provide solutions for. However, there’s a lot of cost when you work on one-offs: Energy. You haveContinue reading “Get Rid of the One-off Projects”

Productize Your Services so You Can Scale

When you are starting a venture, and you don’t know what people will buy, it is a great strategy to say, “Yes,” to everything. I consider this part of research and development. The cost is that you get spread out and may have to work on projects that extend your energy or cost you inContinue reading “Productize Your Services so You Can Scale”

New Habits in a Non-Connected World

I feel like the adrenaline has oozed out from this past month of COVID-19 sheltering in place. The pace and mode of productivity, pushing and intensity has given way to more of an acceptance and deliberation. It’s been great for my blood pressure as well as allowing some new habits to emerge that I wantContinue reading “New Habits in a Non-Connected World”

Do You Have Any Idea?

I was sharing with a friend the other day about the film, Ford V Ferrari. I love this scene between Matt Damon’s character, Carroll Shelby, and Christian Bale’s character, Ken Miles. The tension between various agendas, respect for protocol and the politics of racing and cars are complex between Ford Motor Company executives, racing managersContinue reading “Do You Have Any Idea?”