In our management consulting, the process of change is the hardest part of success. Implementing business systems, designing process or creating new strategies pale in comparison as far as the effort and challenge of helping people adopt new behaviors for the better. In the new book, Switch: How to Change Things When Change Is Hard byContinue reading “Change: Same Old Script”
Category Archives: Leadership
Gratitude
“Gratitude is the greatest of all virtues.” – Roman Poet When you see genuine gratitude in another person, recognize it. It is a rarity in today’s self-absorbed culture. These are people worth doing business and life with. Of course there is cheap gratitude. It comes from disingenuous talk or gestures. It’s the insincere thank youContinue reading “Gratitude”
Credibility
Marketing would be unnecessary if you had perfect products with perfect understanding and trust. The job of marketing is to fill this gap and build the understanding and trust. Too often, brands want to work on the mechanics to snow the buyer rather than connect with credibility. The buyer’s radar is up high because likeContinue reading “Credibility”
All Things Being Equal
We live in a fast moving economy. Change is constantly challenging us to reinvent ourselves. Who we do business with cannot be taken for granted. The threads which bind business relationships are built by trust and value. If your offering looks like parity to a buyer then your ability to connect and build trust becomesContinue reading “All Things Being Equal”
Cheap Leadership
Be on your guard with pseudo-leaders. Leadership is earned, not mimicked. It starts with being interested in another’s issues and problems and bypassing the narcism which posers can’t get past. There are fake writers, speakers, salespeople, customer service reps, technicians and marketers everywhere. They are not thinking about you and helping you. They are thinkingContinue reading “Cheap Leadership”
Ideas And Execution
When we watch artists in action – movie stars, professional athletes, world class teachers, marketers, leaders, clergy – we get the privilege of seeing the extraordinary. They make what is otherwise difficult look seamless, integrated and pure. It inspires most of us to go out and buy their gear – the clothes they wear, theContinue reading “Ideas And Execution”
Getting Out Of Your Own Way
If you had a blind spot, how could you see it? First, it requires humility. You have to be able to recognize your limitations. It is something very few people are able to do. Second, there are two choices when you run into your limitations – work harder to improve or hire someone that hasContinue reading “Getting Out Of Your Own Way”
Inextricably Linked
Leadership starts first and foremost with vision. You have to know what you want and where you are going. Then you have to have people buy your vision. No followers, no leadership. There are those who think they can run a business or survive in an increasingly competitive marketplace with a street map trying toContinue reading “Inextricably Linked”
Tribe Leaders
Waiting for others to get things done is not acceptable today. Things are moving so fast and those who are willing to pay the brain bill and learn can easily accumulate the tools to win. The game has shifted from working within a structured process to making things happen. Those who make things happen areContinue reading “Tribe Leaders”
A Bowl of Soup
As a business advisor, the story I am going to share with you is one that I see more often than not. There is a story in the Book of Genesis about two brothers – Esau and Jacob. Though they are twins, Esau was the firstborn allowing him the full benefits of the “birth-right,” therein. InContinue reading “A Bowl of Soup”
