In the game of service, the ideal exchange between parties is to provide value for value. You have something you can deliver to a customer that brings great value to their business. They, in return, pay you. Framing the way to exchange value is often done with a proposal of sorts. This makes it clearContinue reading “Just Because You Can”
Category Archives: Leadership
Delegate with the Imperative
When we are working in teams, the amount of energy we spend trying to get everyone moving in the same direction can be exhausting. Many of the meetings we conduct are to get clarity. With the onslaught of information coming into everyone’s life, we can’t assume everyone’s head is clear, much less understanding what youContinue reading “Delegate with the Imperative”
Space and Time
I rarely run into someone that is not frazzled. Because our technology and tools are so efficient, the amount of information hitting us is bewildering. Get more customers, get more problems. Get more emails, have more work to respond. The signal to noise ratio is a real problem. When you do address the signals, youContinue reading “Space and Time”
Getting the Right Things Done
“I have come to learn that part of the business strategy is to solve the simplest, easiest, and most valuable problem. And actually, in fact, part of doing strategy is to solve the easiest problem, so part of the reason why you work on software and bits is that atoms [physical products] are actually veryContinue reading “Getting the Right Things Done”
Actions that Work
Every week you have the opportunity to move the needle and get your business notching up a level. Not only do you have to get the necessary work you committed to others done in your projects and tasks, but you have to make space and time to work on your business in addition to in yourContinue reading “Actions that Work”
How To Manage Projects
You have the whole world at your fingertips, and if you want, you can get people to help you get work done, build systems and grow your business. The challenge is to be clear and manage projects with the desired outcomes articulated and identified. It can sound obvious, but there are plenty of stories ofContinue reading “How To Manage Projects”
Be a Person of Great Value
How many caller id calls have you ignored? How many emails simply go unanswered? We are all suffering from attention deficit and most people have to keep the noise out and focus just to survive and get what they think is important done. If you are not a person of value in someone’s busy workdayContinue reading “Be a Person of Great Value”
Finding a Job That Fits You
Here’s a hard conversation to have. The reality of intelligence, stress tolerance and competence and how you fit in certain roles has an immense and real bearing on your success. Great to listen to and what your belief system might be compared to reality, as Peterson talks about the political narratives which are both wrong,Continue reading “Finding a Job That Fits You”
Manage By Outcomes
How do you know most of your work matters? There are probably a few things that matter to produce the outcomes important to an organization. Most work is simply effort and cost and does not produce meaningful results. You can see this with the ridiculing of office politics and people doing busy work in cartoonsContinue reading “Manage By Outcomes”
Help, I’m Never Getting to the Important Work
I understand. It can be really comforting to do what is urgent and stay in the groove of knocking out tasks. In a given day of work, there’s always the tasks that have to get done to keep pipelines moving, make customers happy and ensure our teams are motivated and productive. However, that nagging feeling,Continue reading “Help, I’m Never Getting to the Important Work”
