Minimize Switching Costs Between Systems

The presentation from Google’s team on interface, flow and usability in their G Suite products has a helpful comment, “A company is the sum of its processes.” The 12 minute mark of the presentation is helpful to understand the cost of context switching. This happens each time we have to move from one software, appContinue reading “Minimize Switching Costs Between Systems”

Free Up More Time

“… you want maximal free time, not maximal activity, and you can assess your own “success” according to such metric.” ~ Nassim Taleb As business is slowing and we are in this environment of quarantining, it’s an opportunity to look around and remove or reduce waste. I can understand feeling disoriented when there’s not aContinue reading “Free Up More Time”

Simplifying Choices for Your Customers

Every bit of complexity can keep your customer from taking a next step with you in your engagements and work. We are inundated with choice and information. You can be both a welcome resource and helpful partner by taking stock and simplifying how you do business. Here are some areas to consider streamlining to makeContinue reading “Simplifying Choices for Your Customers”

How to Simplify the Complexity of Projects

We are overwhelmed from the complexity and volume of information every day. Much of it comes from the ease of team members and customers having the convenience of being able to email and text us. In your given day, think about how much you read in your inbox. Pages and pages of content that hasContinue reading “How to Simplify the Complexity of Projects”

Actions that Work

Every week you have the opportunity to move the needle and get your business notching up a level. Not only do you have to get the necessary work you committed to others done in your projects and tasks, but you have to make space and time to work on your business in addition to in yourContinue reading “Actions that Work”

How To Manage Projects

You have the whole world at your fingertips, and if you want, you can get people to help you get work done, build systems and grow your business. The challenge is to be clear and manage projects with the desired outcomes articulated and identified. It can sound obvious, but there are plenty of stories ofContinue reading “How To Manage Projects”

Do You Have Thousands of Emails in Your Inbox?

I wrote the book, ZeroInbox, a few years ago to help business clients with a fundamental bottleneck in their workflow, their inbox. I have trained executives, teams and workshop attendees on this methodology to increase speed, clarity and consistency in managing the relentless flow of email in business. I think a lot of people simply giveContinue reading “Do You Have Thousands of Emails in Your Inbox?”

Help, I’m Never Getting to the Important Work

I understand. It can be really comforting to do what is urgent and stay in the groove of knocking out tasks. In a given day of work, there’s always the tasks that have to get done to keep pipelines moving, make customers happy and ensure our teams are motivated and productive. However, that nagging feeling,Continue reading “Help, I’m Never Getting to the Important Work”

This is More Productive

“It is more productive to convert an opportunity into results than to solve a problem – Which only restores the equilibrium of yesterday.” ~ Peter Drucker I am a sucker for solving problems. And I have to take heed to the wisdom in this quote. Which one makes more impact? A new opportunity or anContinue reading “This is More Productive”