Minimize Switching Costs Between Systems

The presentation from Google’s team on interface, flow and usability in their G Suite products has a helpful comment, “A company is the sum of its processes.” The 12 minute mark of the presentation is helpful to understand the cost of context switching. This happens each time we have to move from one software, appContinue reading “Minimize Switching Costs Between Systems”

Delegate with the Imperative

When we are working in teams, the amount of energy we spend trying to get everyone moving in the same direction can be exhausting. Many of the meetings we conduct are to get clarity. With the onslaught of information coming into everyone’s life, we can’t assume everyone’s head is clear, much less understanding what youContinue reading “Delegate with the Imperative”

Why You Need a Knowledge Base

When you are small, you can run and grow your business in your head. In the early days, it’s hard to think that you play many different roles because you do different jobs yourself. You can be the salesperson, accountant, marketer, product development manager, HR administrator and many other roles without calling these out asContinue reading “Why You Need a Knowledge Base”

Alignment as a $36M Running Value

The SaaS company WorkBoard announced it closed a Series B round for $23M to total out its fundraising to $36M to date. At this point with their revenues tripling year over year, they have market validation. With more complexity and faster growth, keeping the main thing the main thing is a core business challenge forContinue reading “Alignment as a $36M Running Value”

Big is Much Harder Than Small

Just because something is working on a small scale does not mean it will work on a larger scale. You might be able to buy and sell a few computers or hardware but running a division of Hewlett-Packard or Dell is a different game altogether. The amount of resources to manage to get an outputContinue reading “Big is Much Harder Than Small”

Your Business Systems Are the Product

If you are an entrepreneur or investor in a business, it is so critical to heed the advice and framework that Robert Kiyosaki shares in his appeal that systems, not products, need your focus. Simply put, “Money always follows management.” It’s takes a special person to be an effective entrepreneur. There are trade-offs and myriadContinue reading “Your Business Systems Are the Product”