4 Salesforce Implementation Obstacles

Our Salesforce.com consulting clients vary in how they do business and with this comes implementation successes and obstacles in our many stories.  Though Salesforce.com is a system which can automate many processes, many things have to come together to make it successful in your business. From our vantage point we have seen some obstacles toContinue reading “4 Salesforce Implementation Obstacles”

Salesforce Automation Steps

Buying Salesforce.com is easy; automating your business processes using Salesforce.com has a natural progression.  In our Salesforce consulting, we like to help our customers to walk their process manually before automating.  This allows for control and mastery before coding, scripting or creating a routine process structure.  Approaching your own organization with the goal of automatingContinue reading “Salesforce Automation Steps”

Salesforce Process Design

It is rare to find people that can make complex things simple.  Look inside most Salesforce.com systems and you will find the reverse.  Many systems are overly complex. At some tipping point, this complexity affects adoption and, in turn, success.  If you confine your team to the toil of database entry, enthusiasm will wane.  ItContinue reading “Salesforce Process Design”

Convergence

It is easy to make the simple complicated.  That is commonplace.  It is difficult to make the complicated simple.  That is art. Too many organizations fail at Salesforce.com because the roadmap for driving processes becomes clouded by complexity and details.  Adding superfluous fields creating numerous and disparate data relationships makes the database the central focalContinue reading “Convergence”

Overcoming Salesforce Complexity

“Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that’s creativity.” – Charles Mingus When you see a Salesforce.com system which has been over-engineered and unusable, it typically stems from a lack of clear leadership around process and strategy.  It is easy to make what is simple complex as Mingus states.  AContinue reading “Overcoming Salesforce Complexity”