We are always exploring the edges of our approach to help our customers with their inbound marketing. The exploration and work is always a craft to refine. One of the areas which is continually growing is our use of Google+ in our client inbound marketing services. You can find my Google+ page here. We areContinue reading “Inbound Marketing With Google+”
Category Archives: Google Apps
Using Google+ For Support
Google+ is continually being explored for its many use cases. One of the less commented opportunities is to serve your customers with support. Every new customer or prospect can be added to a new circle called “Clients,” “Customers,” or “Support.” You now have a specific area to share knowledge, best practices or anything you wishContinue reading “Using Google+ For Support”
Google Apps Calendar For Setting Appointments
Google Apps has a feature which many may not be are of in the Google Calendar area. You can set appointment slots for your customers, partners and co-workers to use as part of a self-service process. This can prevent the back and forth associated with trying to pin down a time and coordinating with aContinue reading “Google Apps Calendar For Setting Appointments”
Scalability With Google Apps
Moving your team from a server to the cloud allows you to go faster. The interchange of data, managing that data and leveraging the data becomes easier. The friction between a piece of software talking to a server, as opposed to direct access to a service that is always on, has completely different business impacts. Continue reading “Scalability With Google Apps”
How We Integrate Google Apps With Salesforce
Google Apps and Salesforce.com are two of the leading cloud computing software vendors in the world. We have partnered with both and customize these systems around the processes of specific businesses based on their requirements. As we advise our clients on technology, process and systems, we always want to keep in mind the questions aboutContinue reading “How We Integrate Google Apps With Salesforce”
Google Apps For Group Coordination
Organizations that want to solve the problem of communication and collaboration with team members in many locations would be well-served by the cloud architecture in Google Apps. There are some practical reasons for such a strategic choice in this platform. Here are a few: Easy setup. If you have new members being added, they can beContinue reading “Google Apps For Group Coordination”
4 Google Apps System Review Tips
A team working in Google Apps is comprised of a bunch of individuals. The advantage of Google Apps is that everyone is collaborating and executing within one system. However, over time, each user may not be using the system in the most efficient or ideal way for the highest levels of success. Knowledge work comesContinue reading “4 Google Apps System Review Tips”
Chapman Injury Collaborates In The Cloud
Neil Chapman works on injury cases in Evansville, IN via his law practice. The process of managing the documentation, communications and tasks around a personal injury case requires collaboration within his team and outside firms including hospitals, insurance adjusters and other legal firms. The workflow for moving a case from the initial client inquiry toContinue reading “Chapman Injury Collaborates In The Cloud”
Google Apps And Business Process
Google Apps is a platform which is able to transform a business locked within a network or outdated business processes into a cloud business. Your organization gets the balance of accessibility and security: Accessibility: Users can work from anywhere and collaborate instantly with the rest of your team. Your documents, schedules, intranet as well as yourContinue reading “Google Apps And Business Process”
Google Spreadsheets As A Management Scorecard
Managing the performance of your team or partners can be challenging if the debates are around qualitative information. Yet, we often base our judgments on subjective criteria such as likability or appearance. This leads to ambiguity around success. It can be difficult to get true metrics from a sophisticated database on sales performance, support responsivenessContinue reading “Google Spreadsheets As A Management Scorecard”