Stop Making It About You

I was at a site and immediately presented with a pop-up advertisement. It felt like it was a slight rite of passage to getting to the good stuff – the content I cared about reading. Was that banner about me or about that company? Why couldn’t the substance of the content itself start and growContinue reading “Stop Making It About You”

3 Google Apps Gmail Shortcuts To Master

You can have a zeroinbox! Move fast! Many of our clients struggle to keep up. We want to share a quick productivity tip to help you move through your inbox quickly using Google Apps. If nothing else, take 5 minutes to improve the rest of your habits going forward for moving quickly through the dailyContinue reading “3 Google Apps Gmail Shortcuts To Master”

Using Google+ For Support

Google+ is continually being explored for its many use cases. One of the less commented opportunities is to serve your customers with support. Every new customer or prospect can be added to a new circle called “Clients,” “Customers,” or “Support.” You now have a specific area to share knowledge, best practices or anything you wishContinue reading “Using Google+ For Support”

How We Integrate Google Apps With Salesforce

Google Apps and Salesforce.com are two of the leading cloud computing software vendors in the world. We have partnered with both and customize these systems around the processes of specific businesses based on their requirements. As we advise our clients on technology, process and systems, we always want to keep in mind the questions aboutContinue reading “How We Integrate Google Apps With Salesforce”

4 Google Apps System Review Tips

A team working in Google Apps is comprised of a bunch of individuals. The advantage of Google Apps is that everyone is collaborating and executing within one system. However, over time, each user may not be using the system in the most efficient or ideal way for the highest levels of success. Knowledge work comesContinue reading “4 Google Apps System Review Tips”

Google Apps And Business Process

Google Apps is a platform which is able to transform a business locked within a network or outdated business processes into a cloud business. Your organization gets the balance of accessibility and security: Accessibility: Users can work from anywhere and collaborate instantly with the rest of your team. Your documents, schedules, intranet as well as yourContinue reading “Google Apps And Business Process”

Google Spreadsheets As A Management Scorecard

Managing the performance of your team or partners can be challenging if the debates are around qualitative information. Yet, we often base our judgments on subjective criteria such as likability or appearance. This leads to ambiguity around success. It can be difficult to get true metrics from a sophisticated database on sales performance, support responsivenessContinue reading “Google Spreadsheets As A Management Scorecard”

Google Sites Blogging With Announcements Page

Within Google Sites, you can create a type of page which is called Announcements.  This is a powerful tool for helping to align your internal team or a select external team.  It is secure, private and integrated into your organization. While public blogs can be accessible by everyone, a blog within your Google Site canContinue reading “Google Sites Blogging With Announcements Page”

Gmail Search Trumps Labels

In our Google Apps consulting, we often transition organizations from a platform like Microsoft Outlook or client applications like Apple Mail or the numerous other email programs out there.  It is not atypical for users to find the transition to the Gmail interface less appealing.  After all, they were used to a user interface thatContinue reading “Gmail Search Trumps Labels”

Google Sites For Analysis And Reporting

The beauty of Google Sites is that it is secure and collaborative.  That balance allows for opportunities to work and present your services in an experiential fashion with your customers. One of the areas where Google Sites can work to provide a personal and customized branded experience for your customers is with proposals and reporting.Continue reading “Google Sites For Analysis And Reporting”