Defending Mediocrity

Customers today ignore boring products. Old brands which do not inspire passion or luster are not guaranteed to be around, for customers increasingly value what is novel and stands out rather than what was promoted to be safe, common, and routine. Many of the institutions we see (yours may be one of them) are intrinsicallyContinue reading “Defending Mediocrity”

Increasing Conversion

The temptation is to focus on selling.  This means throwing more money at how to generate leads.  However, if those leads engage in an ineffective process with your organization and value proposition, then it’s like rowing harder with a hole in your boat.  Patching the boat should be the priority first.  It is easy toContinue reading “Increasing Conversion”

Everybody Believed Him

Fred LeBow changed the world.  He was a Romanian immigrant that had a way of connecting with people and infusing his vision.  He started the New York City Marathon and made running an international virus.  His journey looked like this: Fred’s story is the story of most evangelists and difference makers.  Their skills are collectiveContinue reading “Everybody Believed Him”

Content Is King

Because of our increasing inattention, hype, fluff and gimmicks only distract buyers today.  Think about how you buy.  You start with some kind of pain.  It takes the form of: Lacking something Needing something Desiring something Pursuing something Before the internet, we were handicapped.  We needed to know our options and companies who could distributeContinue reading “Content Is King”

What You Mean

“It’s not so much what you do, it’s what you mean.” This is from a children’s story, The Railway Children, by E. Nesbit.  Authenticity in intention is what matters.  It is what your buyer is seeking.  They also know it is rare.  Too many businesspeople are automatons in their approach.  They are focused on whatContinue reading “What You Mean”

Grow Anything

I enjoy watching The Apprentice.  It’s a great case study in human behavior.  The players are in a business context where someone gets fired.  The pressure of intense deadlines, shotgun creativity, and working with competitors brings out the best and worst in otherwise dignified and accomplished business people. There are a lot of business peopleContinue reading “Grow Anything”

A Free Cross-Subsidy

If you want something, you tend to buy it these days.  Our economy affords us convenience and luxury for most items.  In the old days, we may have waited for Christmas to get our wishes.  Today, we gratify desires and can buy whenever, wherever. If your buyer has access to material goods, this minimizes theirContinue reading “A Free Cross-Subsidy”

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