Trust, But Verify

If you want to grow your business, you have to have good people to delegate functional work to. Otherwise, you become the bottleneck and risk making customers unhappy. Many years ago, I remember learning the lesson of delegation early while working an engineering project. I had a designer working on new revisions for drawings ofContinue reading “Trust, But Verify”

I Like the Boring Business

When it comes to business building, I like boring. I like creating outputs from inputs. I like throughput. Drama, inconsistencies, high stress and heroics are fantastic for movie plots. But they don’t contribute positively to profit and loss in a business. Boring helps cash flow. Cash flow makes customers, vendors, employees, and owners happy. IContinue reading “I Like the Boring Business”

Overcoming The Valley of Death in Growing Businesses

The idea of growing a business is romantic. That spirit of entrepreneurship, leadership and scaling have a wonderful image of adventure and nobility. In the trenches, when a firm decides they want to grow, it is messy. It is hard work day in and day out to get the strategy clear and the people andContinue reading “Overcoming The Valley of Death in Growing Businesses”

Indiscriminate Business

The illusion we have today in the marketplace is the buffet trap. We see everything that is available to us. This includes apps, freemium software, business ideas, low-cost labor and new growth hacking strategies. It’s all available and cheaper and more accessible than ever. But if we gorge with indiscriminate adoption, we underestimate the messContinue reading “Indiscriminate Business”

Everything is an Experiment

  Here’s the simple strategy for keeping you from getting washed away in the tides of innovation all around you: Observe what’s happening around you in your world and see what people are buying. Come up with 3 ideas that get people to buy. Build a solution and sell it to one customer. Observe theirContinue reading “Everything is an Experiment”

Growth Hacking Approach to Avoid Stupid Selling

Manners matter. We know that interrupting people face-to-face is rude and can be quite embarrassing. Our social norms make it too risky to attempt to force our agendas and wills upon people we encounter in person. However, with distance and virtualization, there are still the unimaginative souls who persist in trying to violate basic manners.Continue reading “Growth Hacking Approach to Avoid Stupid Selling”